The bar area is cozy with a pool table.

Upon arrival, I faced significant issues checking in, as the reception staff was not present, causing a delay. My room, while clean, lacked certain essentials like a television remote and basic toiletries. the shared bathroom door didn't close properly, which created serious privacy concerns during my stay.

Friendly staff handled our check-in issues efficiently.

The room I stayed in had good ironing facilities and free toiletries, which were nice touches. A flat-screen TV added to the comfort, and having a shared kitchen was convenient for quick meals. The location was really good for exploring Newcastle. I struggled with the shared bathroom door that didn’t close properly. The room was excessively hot due to the heating being left on when it was already warm outside. It was hard to get a good night's sleep because of that. I also had to deal with check-in questions regarding identification, which I found unusual. some updates and attention to detail would elevate the experience significantly.

complimentary tea and coffee, clean room, cozy bar area

No lift access!!! Walls need repairs from water damage!!! Issues with check-in procedure regarding ID!!! Soft drinks not allowed on premises!!! Hot radiators ruining sleep quality!!! Thin walls leading to noise disturbances!!!

The whole story in a nutshell

My experience was marred by an unpleasant check-in with a rude staff member, who denied our stay due to ID issues. The room didn’t match expectations and offered hardly any space. This left us frustrated and seeking alternate accommodation.

Sparkling clean and exceptionally attentive service with a cozy atmosphere.

very clean and tidy room. a bit noisy from other guests.

Had a comfortable stay. loved that there was a microwave for leftovers and the pool table was a fun touch! A bit noisy due to other guests, but I'd definitely return!

the bar area is chill and cozy, with a pool table! easily walkable to the city center and buses right outside make getting around a breeze. staff were super friendly and accommodating.

may get a bit noisy sometimes.

The room was clean and had a comfortable bed, which was exactly what I needed after a night out. It was basic but served its purpose well. The shower worked fine, and I appreciated not having any major issues during my stay.

The location was perfect for our gig, just a short walk to the arena! The bed was super comfy, and the room was clean and well-maintained. Plus, having the bar area with complimentary tea and coffee made us feel right at home.

No Wi-Fi.

i recently stayed at newcastle west hotel & bar for my honeymoon and it exceeded my expectations. the staff was accommodating, and the room was clean, making it perfect for our night away. we appreciated the fully stocked bar with drinks available.

the shared bathroom door didn’t close properly.

decent stay but could improve in several areas

The staff at reception was friendly and helpful during my stay. I appreciated the complimentary tea and coffee available in the reception area, a nice touch. The room I occupied was equipped with good ironing facilities and free toiletries, enhancing comfort. the shared kitchen was convenient for preparing quick meals, which I valued during my visit.

The shared bathroom door did not close properly, which affected privacy.